Application Status Guidelines

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APPLICATION STATUS GUIDE

Below is a brief explanation of each application status to help you understand where your application stands and whether any action is required at this time.


Submitted & Under Management Review:

  • Your application has been received and is being reviewed for completeness. Management office is reviewing the information and documents, if applicable. 

Pending Documents – Additional Information Required:

  • Additional information or documents are required to continue processing. Please review emails from Management or contact our office.

Pending Owner Authorization – Add Additional Resident

  • Management is reaching out to the current owner to obtain the required authorization to add an additional resident. Processing will resume once the owner’s written approval is received.

Application Rejected – Incomplete Submission:

  • The application was rejected due to missing information/documents. The application may be resumed at a later time. Please contact Management.

Under Board Review:

  • Your application has been submitted to the Board of Directors or approving party for review. This stage may take approximately 7–15 days.

Set for Interview:

  • An interview with the Board of Directors or approving party has been scheduled. Please follow the instructions provided in the related email.

Final Decision Issued:

  • A final determination has been made. A separate email has been sent with details.

Application Approved – COA Issued:

  • Your application has been approved, and the Certificate of Approval has been issued and will be sent to all applicable parties.

Application Denied:

  • Your application has been denied following final review. A separate notice will be sent with additional information.

Final Processing & Post-Closing:

  • The approved application is in final processing following closing (sales) or move-in steps (rentals). Management may be coordinating internally with other parties.

Application Completed:

  • The application process is complete and closed. A welcome notice with information regarding your new residence should have been issued.